Software Development and Integration

Software Development

Our application development services cover the full range of activities to move from good idea to business solution. This could be as simple as developing a new Office macro or as complex as creating a secure web based e-commerce site.

System Integration

The absence of integration shows up in a multitude of ways translating to higher costs for business:

• The need to re-key information between systems
• The inability to get a single customer view across all product lines
• The potential for revenue leakage as products & services fail to be billed
• The need to hire highly skilled staff to overcome system complexity
• The cash-flow implications of time delays in quoting, order fulfillment & billing
• The inability to offer customer self service/e-commerce via the Internet

The root of these integration problems stems from business units making IT system decisions in isolation from each other, without the benefit of systems architecture to provide holistic guidance. This results in system proliferation and technical complexity.

As businesses mature and attempt to implement horizontal business processes across their operating units, each system needs to communicate with every other, which causes many point-to-point interfaces to be developed or manually implemented.